IT Support for creative businesses

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NEW YORK CITY

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THE HUDSON VALLEY

Fixed Consulting specializes in the support of Apple computers and devices, along with the creative apps (like Adobe Creative Cloud, AutoCAD and Final Cut Pro) and business apps (like Google Workspace, MS Office, Dropbox and Keynote) you use on them.

Decades of experience have led us to smart methodologies that utilize the most reliable and low-maintenance solutions available.

We believe transparency and communication are essential parts of a secure, productive, and long-lasting relationship.

Services

  • Purchase & Install

    Spec’ing the right computers, apps, and networking equipment for your specific environment. Tidy, professional on-site installation.

  • Fix & Maintain

    On-site and remote software fixes. Hardware repairs. Proactive computer maintenance plans to optimize performance and prevent downtime.

  • File Sharing

    Both local and cloud-based file sharing setups. Document organization and access control. Backup and disaster recovery.

  • Business-Wide Solutions

    Email, shared calendar, shared contacts, and shared docs. Google’s G Suite, Microsoft’s Office 365, and Dropbox Business.

  • Digital Security

    Firewall setup and management. Wired and wireless network security. Malware/adware protection. Best practices instruction.

  • ...and more

    Hands-on management of the additional technology and services we all require to thrive: internet services, phone systems, printers, and more.

CLIENTS INCLUDE:

Billy Cotton, The Consultancy PR, Concept Farm, Jim Hodges Studio, Lotus Pictures, Sharp Think, Mark Cunningham, Freestyle Restyle, Engage Simply, Generation, American Illustrators Gallery

  • “What would I do without Sebastian Smith’s calm, thorough and reassuring advice when it comes to my computer troubles? I hope to never find out! Always available, up to the challenge and endlessly patient with all of my questions, relevant or otherwise – I go to Seb for everything from basic trouble shooting to purchasing new machinery. There are few people I trust more to be honest, clear and genuinely interested in helping find the right fit for my specific business and personal needs. Seb is the truly best and couldn’t be a nicer person.”

    Kate Cummings
    Freestyle Restyle

  • “Sebastian has saved us from ourselves on more than one occasion. He’s a great IT consultant, and not just because he is patient and thorough. He works with you at your tech level to demystify the process, and makes sure you fully understand everything he advises and puts in place. Can’t recommend him highly enough!”

    Elizabeth Kennedy, Principal
    Elizabeth Kennedy Landscape Architects PLLC

  • “Sebastian regularly addresses and troubleshoots our IT needs seamlessly and successfully, but rose to hero status in my book on the eve of a major fundraising gala. Just before midnight, an unexpected computer glitch locked us out of the main event database. Sebastian responded to our late night SOS to calmly and swiftly resolve the issue. His expertise combined with his accessibility are an invaluable combination.”

    Katie Dimiero
    VP, Special Events Director, Sharp Communications

  • “Sebastian Smith has been our Mac Support person for 6 years or more and could not be more responsive, intuitive or smart. His knowledge of Apple systems, how they integrate with my business, and his ability to trouble shoot is exemplary. In 25 years of business, I’ve never found anyone as spot-on (or as nice to work with) as Seb!”

    Pat Thompson
    President, C/T Marketing

  • “I have worked with Sebastian for several years, across many projects, and his unwavering dedication, integrity and resourcefulness have proven his services invaluable time and time again. He is not only incredibly knowledgeable and highly skilled, but also shares a passion for his industry that reflects in his work. He is as hands-on as it gets, and I have yet to find a problem that he can’t fix. And trust me, I’ve thrown more than a few his way. He is an absolute pleasure to work with and his friendly demeanor and positive attitude keeps all projects moving smoothly.”

    Robert Singh
    Creative Director, Karbyn

Sebastian Smith

Principal

Sebastian has been working in the field of Information Technology for over 25 years and holds a degree in Graphic Design. When not clicking, typing, or multi-touch gesturing, he can be found spending time with his wife and two children at their farmhouse, traversing the mountains of the Catskills by bike, or seeking newer, trickier moves while training in the art of Brazilian Jiu-Jitsu.

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